•Processing times are on each product listing & can range from a week to a month. This is due to the item being made by me.
•Once the item leaves my hands I unfortunately can't be held responsible for the time it takes. I always retain proof of postage & add a return address just in case there’s an error on route.
•Please be aware depending on your location you may be charged VAT or a custom charge.

Seasonal policies:

Due to slow postage & the nature of made to order I can’t guarantee offers made later in the season will arrive on time for key dates.

For Halloween please order by the 8th of October so I can ship out the following week. If order after this date I can guarantee they’ll arrive by the 31st but will send the same month.

For Christmas please orders by the 5th of December so I can make & ship asap. I have left enough time to make & ship orders by the total mail last dates but I will not be able to fulfil as many orders this year due to pregnancy. Any orders made after this date I will do my best to ship asap especially Christmas themed stock. If you’re buying regular stock please pop a note to say it is a gift.

Thankyou for being so understanding. If you’re local to Swansea & would be happy to collect just incase postage gets backed up please message me & I’ll be happy to arrange collection times.

Please remember once the parcel leaves my hands it’s on Royal Mail to fulfil their promises I can only promise to dispatch before their given deadline dates.